Noise: The Decline and Fall of Ebay, An American Economic Juggernaut: The Ebay Papers RICH VERNADEAU
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Noise: The Decline and Fall of Ebay, An American Economic Juggernaut: The Ebay Papers RICH VERNADEAU
PDF Ebook Noise: The Decline and Fall of Ebay, An American Economic Juggernaut: The Ebay Papers RICH VERNADEAU
Explaining in detail the destruction of America's best-loved online auction marketplace by corporate greed.
Noise: The Decline and Fall of Ebay, An American Economic Juggernaut: The Ebay Papers RICH VERNADEAU- Amazon Sales Rank: #1157643 in eBooks
- Published on: 2015-03-22
- Released on: 2015-03-22
- Format: Kindle eBook
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Most helpful customer reviews
5 of 5 people found the following review helpful. Good and timely information - needs some editing By Engineer Good information, but very angry writing and repetitive. The book would improve with a good editorEbay was once a friendly community of buyers and sellers - some big and some small - but Ebay treated ALL buyers and sellers as both important to Ebays success. Once Ebay became the largest selling platform in the world, they pulled up the ladder on customer support for sellers and only concerned themselves with the buyers experience.Ebay changed in 2008-2010 and be came almost exclusively concerned with pleasing buyers at sellers expense. There is no way to send an email to Ebay customers service, only outsourced telephone calls and they will not call you back. This lack of customer service and ignoring the needs of sellers is one of the factors that drove so many "loyal" Ebayers to sell on Amazon where buyers and sellers are both treated as customers of Amazon with an aim to provide customer service to both.Paypal is the big elusive guard dog behind Ebay, they look like a bank, act like a bank, but are not regulated like a bank. They hold money for indeterminate periods of time for reasons that cannot be explained - usually because Ebay says so.Sellers hope with the separation of Ebay and Paypal into two companies later this year, 2015, that cooperation will be less and the playing field will be more level.
7 of 9 people found the following review helpful. A lot of research went into this book. A ... By Debra Gallant A lot of research went into this book. A must read for anybody who has had problems with ebay. Many sellers have stated they encountered the same problems as stated in this book. The story of the sewing machine is mine. Others also contributed to the book.
0 of 0 people found the following review helpful. Excellent insights into the inner workings of eBay By Simple Solutions Excellent insights into the inner workings of eBay. I learned much that I didn't know about this company. Recommended read to all.
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